For your website visitors
Clear answers exactly when potential customers need them.
- Available around the clock
- Multilingual answers depending on your plan
- Optimised for mobile and desktop
Answer customer questions with AI, meet visitors on video and convert files directly in your customer portal. LDD AI brings customer conversations and everyday tasks together.
From the first contact to everyday work: AI chat, leads, video calls and file conversion in your customer portal.
Clear answers exactly when potential customers need them.
Genuine interest becomes a structured enquiry for your business.
Content, branding and usage remain clear and accessible in one place.
From the first contact to everyday work: AI chat, leads, video calls and file conversion in your customer portal.
Your customers receive clear answers to common questions, even outside business hours.
From the Business plan onwards, interested visitors submit their enquiry directly in the chat. Your team receives the details by email and in the portal.
Documents, services and frequently asked questions form the basis for relevant and consistent answers.
Colours, welcome message, position and assistant name can be adapted to your website.
Let visitors talk directly with your team. Video calls are available on active Business and Premium subscriptions after confirmation in the portal. Each call is accepted individually.
Convert Word, Excel and PowerPoint documents, PDFs and images into PDF, text or CSV, depending on the source format. Plan-based allowances and up to 10 MB per file.
Video calls: Business & Premium · File conversion: all plans
Manage content and settings conveniently in the LDD AI customer portal.
Add your company profile, contact address, website and desired appearance.
Upload your approved documents and make relevant company knowledge available.
Add the provided code to your website – LDD AI becomes visible immediately.
LDD AI guides visitors through their questions and recognises when personal contact is appropriate.
Try LDD AI without a credit card, then choose the plan that fits your usage.
No credit card and no automatic renewal: 500 chats, 5 documents, 1 user, German and English – plus lead capture in chat and lead notifications by email during the trial. Also includes 5 file conversions during the trial. Video calls require an active Business or Premium subscription.
Start free trialGet started with AI answers and convenient file conversion.
Build customer relationships with AI chat, leads and video calls.
For larger teams: more knowledge, languages and conversions.
LDD AI was built with clear tenant separation, protected access and controlled data flows.
Go to the protected customer portalAfter setup, you receive a short embed code in the customer portal. Add it to your website once.
Yes. The name, welcome message, colours, position and other widget settings are managed in the customer portal.
Leads are stored in the protected customer portal and also sent to the saved contact address.
Yes. You can change your plan and manage your subscription conveniently through the customer portal.
Confirm video calls in the portal with an active Business or Premium subscription and keep the portal open. Incoming calls appear in the portal, with a ringtone and permitted desktop notifications. Browser and device settings may limit sound or notifications. Camera and microphone start only with your permission. Calls are not recorded.
Supported files: DOCX, XLSX, PPTX, PDF, PNG, JPG and JPEG. Available output formats PDF, text and CSV depend on the input type. Standard monthly allowances: Starter 25, Business 100, Premium 300; 5 in total during the trial. The portal shows your available allowance.
Set up LDD AI and turn questions into new customer contacts.